Business ethics and performance of selected banks in Benue state, Nigeria
Yande, Mnena Harriet, Zayum, Solomon Sumumma
The study examined the effect of business ethics on performance of selected banks in Benue State, Nigeria. Guided by two specific objectives: to ascertain the effect of descriptive and normative ethics on performance of selected banks. The population of the study consists of all 1576 employees of the selected banks. The sample size of the study was 324 employees. This was determined using Taro Yamane (1964) formula for a finite population. The study used questionnaire as its major instrument of data collection to achieve same. The instrument of data collection was subjected to face and content validity. Cronbach alpha method was used to establish the internal consistency of the questionnaire items which yielded a reliability coefficient of 0.80. Descriptive statistics of mean (real limits of numbers) and standard deviation was used to analyze the data collected; while chi-square statistics was used to test the null hypotheses at 0.05 level of significance. It was revealed that descriptive ethics to a very high extent affect performance and normative ethics to a high extent affect performance of the selected banks. It was therefore, recommended that, selected banks in Benue State should build a strong descriptive ethics that would help to pattern their growth and reinforce the pillars of its perpetual existence and normative ethics of the selected banks should be strengthening to promote organizational commitment, employee job satisfaction which in turn would leads to organizational performance.