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International Journal of Research in Management

Vol. 2, Issue 2, Part A (2020)

The impact of total quality management in higher education: Implementation and challenges

Author(s):

Pavankumar UD, Megha G Patil

Abstract:

One of the most important challenges that higher eduction has focused on the last two decades is quality. The higher eduction quality has been widely considered as a key element for huge success in higher eduction in the present scenario. Quality refers to meeting and needs and expectations of society. TQM has not been successful implemented in higher eduction in any institution also it is the most critical topic present days. but now days some institution are focusing only academic activates, bill paying etc. as the higher eduction institution it has been observed in 2001s that more than 60% of the educational institutes were failed in implementing TQM because they have avoid necessary factors of total quality management concepts. As the higher education institutions are not focusing on these factors for implementing TQM, such institutions have abandoned Total Quality Management practices. It has been observed in 1990s that more than half of the educational institutes were failed in implementing TQM because they have ignored such factor that supports the implementation of TQM concept. Institution will be provided supportive and rapidly increase National or manuscripts businesses while aborted the TQM concepts. The recent research on how TQM system will be able to utilize different tools and create a supportive friendly environment to the students.

Pages: 15-18  |  1294 Views  595 Downloads

How to cite this article:
Pavankumar UD, Megha G Patil. The impact of total quality management in higher education: Implementation and challenges. Int. J. Res. Manage. 2020;2(2):15-18. DOI: 10.33545/26648792.2020.v2.i2a.32
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