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International Journal of Research in Management

Vol. 5, Issue 1, Part B (2023)

Understanding social media and civic engagement research nexus: A systematic literature review


Shalini Shukla and Krishna Murari


A growing body of research supports the influence of social media on people's personal and professional lives. Differently around the world, research academics have conceived the relationship between social media and civic engagement. Therefore, we attempted to analyse the existing literature on social media and its relationship with civic engagement through a comprehensive study of the literature. We also sought to recognise current trends, gaps in the literature, and different perspectives to develop transpicuous propositions that would guide future study. A total of 110 research publications that were published in journals and included in the Web of Science database were examined using a systematic review methodology, and the findings and outcomes were then summarised considering current research trends. According to this systematic review, social media is seen as facilitator in civic engagement with Facebook, Twitter and Myspace being the most popular social media platforms in previous research studies. The thorough research and systematic analysis of studies in the discourse, which have not yet been consolidated, form the foundation of the paper's originality. Future study directions for examining social media potential in civic involvement are provided by the purposely presented, contextual, and methodological approaches, which have implications for knowledge growth.

Pages: 108-118  |  371 Views  141 Downloads

How to cite this article:
Shalini Shukla and Krishna Murari. Understanding social media and civic engagement research nexus: A systematic literature review. Int. J. Res. Manage. 2023;5(1):108-118. DOI: 10.33545/26648792.2023.v5.i1b.78
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