Vol. 6, Issue 1, Part A (2024)

The study looked into how employees' performance at Port-Harcourt Electricity Company (PHED) was affected by training and development. Training design, training delivery style, on-the-job training and off-the-job training were proxies for the independent variable to test on employees performance at PHED. The researcher developed research questions in line with the objectives. The study made use of survey research design, the population of the study was 516 employees of PHED. In the four states that the company is providing service to, viz: River State, Bayelsa, Akwa-Ibom and Cross River state. With the aid Morgan and Krejcie sample size determination, the researcher arrived at a sample size of 217. The regression results revealed that, training design plays a significant role on employees performance, it further revealed that both training delivery style and on-the-job training have a positive relationship with employees performance at PHED, furthermore the results revealed that off-the-job training does not significantly affects employees performance at PHED. In line with the findings the researcher made the following recommendations. Management should ensure that the training programmes in the company should be taking serious and employees must participate in it. This will give employees adequate knowledge needed to carry out their duties responsibly and in return will increase employees’ performance, also to achieve high performance from employees, management should adopt a policy that provides a conducive training delivery style for employees, as to enable employee to be comfortable during training sessions. However, Management should ensure that on the job training should be part of the organizational policies, to retrain employees and keep them up to date, and lastly Management of PHED should not spend too much resources on off the job training as it does influence employees of PHED positively.