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International Journal of Research in Management

Vol. 6, Issue 1, Part A (2024)

Challenges in implementing artificial intelligence in knowledge management processes


Suman Bala, Pooja and Dr. Neetu Rani


Artificial intelligence can be very much important for growth of any organization because it’s a new trend which enhances the performance of participants in the organization. It’s way of using machine power for betterment in problem solving, learning and decision making. Knowledge management is systematic may of managing the knowledge. Knowledge is everything in today’s life its power of handling the information effectively. When knowledge and artificial intelligent combines, it create a synergic effect and enhance the performance of organization, it also help in facing the competition prevailing in the industry. Artificial intelligence can be added by some steps in the knowledge management process these are intelligent virtual assistants, natural language processing, knowledge recommendation system, knowledge validation and credibility assessment and predictive knowledge analysis. Knowledge management can implemented effectively with artificial intelligence it enhance the work efficiency. Artificial intelligence leads to transformation of input into output and improve the fundamental components of the system. The data is collected from secondary sources articles reports etc. It’s not easy to adopt artificial intelligence easily in the organization there are different challenges faced in the knowledge management process like quality of data, knowledge acquisition, models of artificial intelligence, domain expertise etc. it’s very important to identify these challenges properly so that it can be adopted easily. The combination of artificial intelligence and knowledge management create a very effectively enhance the various aspects of society like health, education, business, and other area of society. Artificial intelligence can help in generating new knowledge and used it in further decision making which help organizing that knowledge also if it organized in an effective it will leads to better development of the organization.

Pages: 64-68  |  228 Views  77 Downloads

International Journal of Research in Management
How to cite this article:
Suman Bala, Pooja and Dr. Neetu Rani. Challenges in implementing artificial intelligence in knowledge management processes. Int. J. Res. Manage. 2024;6(1):64-68. DOI: 10.33545/26648792.2024.v6.i1a.127
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