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International Journal of Research in Management

Vol. 6, Issue 1, Part B (2024)

Evaluation of the effectiveness of current employees' training and development programs adopted by the commercial banks

Author(s):

Jayanta Biswas and Kallal Banerjee

Abstract:

Purpose: The workforce is the main determinant of a corporate organization's success or failure. Hence, providing employees with access to cutting-edge knowledge about the fundamentals of financial complexity, financial management skills, and operational skills for increasing public participation to achieve financial goals gives a specific company the much-needed competitive edge over its rivals in the banking industry. In light of this, the current study focuses on how Training & development's (T&D) affects Indian banks' overall performance, including staff attitudes, turnover intentions, and job satisfaction, as well as the industry's hard skills that contribute to better bank performance in terms of skill retention by the employees and stakeholder satisfaction, among others.
Research Methodology: This article is based on information that has been published in the literature as well as pertinent data from reputable company websites/ bulletin that include T&D surveys, etc.
Findings: T&D's effectiveness depends on both its correct evaluation and the protocol's careful design. Each T&D program should aim to increase productivity, alter employee behavior, hire new personnel, instruct them on company regulations, customer interactions, and new procedures, as well as lower staff turnover and enhance job quality. 
Limitations: This literature review is done while considering any potential limitations, such as the difficulty in properly evaluating T&D's effectiveness because a particular T&D necessitates consideration of long-term effects on the trainees and the company. 
Industry implications: When T&D is supported by an effective evaluation, it boosts job rotation, organizational stability, and employee morale while also improving employee management, performance, and employee-directed mutual reevaluation. 
Social implications: A series of programmed behavior is learned through training. It helps people become aware of the guidelines and norms that should govern their behavior. Thus, the foundation of this article's genesis is based primarily on determining how current T&D programs affect Indian banks' overall performance evidenced by case studies that are available in the literature. 
Originality: The paper aims to shed light on the crucial T&D topics in banks. Together, the core of this article's genesis is based mostly on assessing how existing T&D programs affect Indian banks' overall performance as proven by case studies that are available in the literature, with new insights.
 

Pages: 121-125  |  292 Views  109 Downloads


International Journal of Research in Management
How to cite this article:
Jayanta Biswas and Kallal Banerjee. Evaluation of the effectiveness of current employees' training and development programs adopted by the commercial banks. Int. J. Res. Manage. 2024;6(1):121-125. DOI: 10.33545/26648792.2024.v6.i1b.132
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