Pankaj Thakur and Santosh Kumari
Every workplace is surrounded by technology, and it is inevitable to work without technology. The usage of technology in the workplace has accelerated the work processes. From communication platforms to data management systems, digital tools have accelerated work processes and reshaped professional environments. However, excessive use of technology is creating psychological strain, known as technostress, and has emerged as a critical factor influencing work performance. This bibliometric analysis examines technostress research over the last decade, key trends, influential authors, and thematic clusters. Using data from the Scopus database, we analyzed publication trends, citation networks and keyword mapping to provide insights into the relationship between technostress and work performance. Network visualizations underscore technostress as the central thematic node, closely linked to job satisfaction, job performance, and stress. The research recognizes its limitations, such as dependence on a singular database, omission of alternative terminology, and absence of qualitative content analysis, despite its contributions. This bibliometric analysis provides significant insights for researchers, practitioners, and policymakers, highlighting the increasing worldwide acknowledgement of technostress—particularly during 2018, during the rapid digital adoption associated with the COVID-19 pandemic. To make work settings healthier and more robust in a world that is becoming more digital, it is important to understand the dynamics of technostress.
Pages: 416-433 | 127 Views 46 Downloads